Privacy Policy
How this website handles the information you choose to share with us.
This Privacy Policy explains how VitalAir Sleep & Lung Center addresses the topics below for visitors to this website. Effective August 2026.
Information You Provide to Us
When you use the contact form on this website, you may voluntarily provide your full name, email address, phone number, the reason for your inquiry, and any message you choose to include. We use this information only to respond to your inquiry and to communicate with you about the request you submitted.
Appointment and Contact Requests
Requesting an appointment, calling our office, or using our Patient Portal or bill pay links takes place through your phone or through the applicable third-party service, outside of this website. This Privacy Policy covers this website itself; it does not cover the separate privacy practices of your phone carrier, our Patient Portal, or our bill pay provider.
Website Usage and Technical Information
Like most websites, this site and our hosting provider may automatically receive certain technical information when you visit, such as general browser and device information and the pages you view. This information is used to operate, maintain, and secure the website.
Cookies and Similar Technologies
This website uses Google Analytics to understand how visitors use the site, which sets cookies in your browser. It is configured with IP anonymization and with advertising and cross-device personalization features turned off, so it is not used for advertising. Your browser may also store limited technical information needed for the website to function correctly. Most browsers let you block or delete cookies in their settings.
How We Use Information
We use the information described above to respond to messages submitted through the contact form, to operate and maintain this website, and to help protect the website and our practice against fraudulent, unauthorized, or abusive activity.
Service Providers
We use third-party service providers to help operate parts of this website, including a service that delivers contact-form messages to our team by email and Google reCAPTCHA, which helps prevent automated form submissions. These providers process information only as needed to provide their service to us and are subject to their own privacy policies and terms.
Security
We use reasonable administrative and technical safeguards intended to protect information submitted through this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain information submitted through the contact form for as long as reasonably necessary to respond to your inquiry and to maintain appropriate business records, and then take reasonable steps to delete or de-identify it.
Links to Third-Party Services
This website may link to third-party websites or services, such as our Patient Portal, our bill pay platform, or Google Maps directions. We are not responsible for the privacy practices of those third-party services, and we encourage you to review their privacy policies separately.
Not for Protected Health Information
This website's contact form is intended for general, non-urgent questions only. Please do not use it to send protected health information, a detailed medical history, or any urgent or emergency medical concern. For medical questions or urgent needs, please call our office directly or use our Patient Portal.
Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date above will reflect the most recent update.
Contact Us About Privacy
If you have questions about this Privacy Policy or how your information is handled, please contact us using the information below.
Contact
VitalAir Sleep & Lung Center
5899 Preston Road Suite 1104 Frisco TX 75034
(214) 807-7776